SmarterBots for Dental Practices
A dental chatbot that understands your clinic, answers patient questions 24/7, and books more appointments automatically. All done for you and all for just £75 + vat per month.
A chatbot that understands your practice
Every dental practice is different – your treatments, your fees, your patient journey.
SmarterBots is an AI-powered dental chatbot trained on your website content, treatments, and FAQs. It gives accurate answers to patient questions, qualifies new leads, and reduces front-desk admin.
No cookie-cutter scripts, no generic replies.
Converts website visitors into qualified new patients
Handles common enquiries instantly – no missed calls
Reduces admin time for your front-desk team
Why most other chatbots don’t work for dental practices
Most chatbots frustrate patients instead of helping them.
They rely on rigid, pre-written flows that don’t understand the context of each query, so visitors quickly give up.
Common chatbot problems include:
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Limited vocabulary and irrelevant answers
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No understanding of dental treatments or procedures
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Repeating the same generic responses
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No escalation option when patients need real help
- Poor lead quality leading to increased front-desk admin time
That’s not helping your patients. And it’s not helping your practice.
Patients come to your site at different stages:
- Some feel nervous about picking up the phone and want a gentle first step.
- Others prefer to gather information privately before deciding if they’re ready.
- Many are confused by the range of treatments — they don’t know the difference between veneers, aligners, or whitening, and need clear, simple explanations.
If they can’t find the answers quickly, they’ll simply leave.
SmarterBots bridges that gap
It offers a safe, reassuring way for patients to start a conversation, get clarity, and feel confident in moving towards a consultation. It also begins to build trust from the very first interaction, showing patients that your practice is approachable, professional, and ready to help — even outside opening hours.
And because it’s trained on your practice, the answers are always accurate, always relevant, and always reflect your way of working.
SmarterBots are different. They’re trained on your own practice website, wihth back up knowledge sources, so every answer reflects your treatments, fees, opening hours, and patient process. Instead of clicking through a pre-set flow, your patients can simply type what they need — and get instant, accurate answers.
How SmarterBots dental chatbots work
1
We train your bot on your clinic’s content
It learns directly from your website, price list, and FAQs, so it can answer patient questions accurately.
2
We fine-tune it with live conversations
During setup, we review real chat transcripts and adjust answers for precision and tone.
3
It handles enquiries automatically
Visitors can ask about treatments, pricing, or availability — and SmarterBot replies instantly, 24/7.
4
It books consultations or escalates when needed
If a visitor is ready to book, the bot connects to your preferred system or hands over to your reception team.
5
We monitor and optimise performance
Our team reviews responses regularly, improving your bot’s accuracy as your practice evolves.
6
You receive an AI Insights Overview
We’ll send you a clear summary of the questions your bot couldn’t answer – highlighting gaps and opportunities to improve your website for future visitors.
See for yourself…Chat to our demo dental chatbot…
This chatbot has been tailored for a dental clinic offering complex treatments to improve lead quality and patient enquiries. Your chatbot will be customised to suit your own practice needs.
Benefits Of SmarterBots dental chatbots
Better experience for patients
Friendly, approachable first step that helps reduce anxiety and builds trust from the very first conversation, 24/7.
Conversational, not scripted
your bot engages naturally with patients using context-aware AI instead of rigid pre-written replies. This means every conversation feels more personal, patients stay engaged longer, and they’re more likely to book an appointment.
Qualifies leads automatically
Collect details such as treatment interest, urgency, and readiness to book, reducing admin time.
Done-for-you setup
We build, train, and maintain your bot so you don’t have to.
Ready to engage your patients?
SmarterBots Dental Plan
Get 2 months free with annual subscriptions. All prices are subject to VAT at the current rate.
Save More
2 Months Free On Yearly Plans
1. Select the Smarter Start plan.
2. Pay securely online in just a few clicks
3. Book your onboarding call.
After your payment, you’ll be prompted to book a 30-minute onboarding call so we can gather all the information we need.
4. We Set Up Your Bot.
We handle everything so no headaches for you.
All for less than the price of your daily latte!
Smarter Start
£75 /Month
One-off setup fee: £249
For dental clinics that want a reliable, intelligent chatbot to automate support and capture pre-qualified leads.
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We train your bot with: website URLs, PDFs, Word docs, CSV, TXT, free text & Q&As
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Smart chatbot widget with custom colours and avatar
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Lead capture with email notifications
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Conversation rating and chat history
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Live chat (beta) with contact form fallback
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Human support escalation via form
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Training corrections for improved accuracy
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Security controls: rate limiting & domain restriction
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Share chatbot with team or clients
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Access to advanced AI models (16k / 32k token contexts)
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Basic analytics
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1 chatbot
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1 admin user
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Unlimited training links
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Up to 11 million characters per bot
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2,400 monthly message credits
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48-hour email support
Save More
2 Months Free On Yearly Plans
1. Select the Smarter Start plan.
2. Pay securely online in just a few clicks
3. Book your onboarding call.
After your payment, you’ll be prompted to book a 30-minute onboarding call so we can gather all the information we need.
4. We Set Up Your Bot.
We handle everything so no headaches for you.
All for less than the price of your daily latte!
Smarter Start
£750 /Year, SAVE £150
Setup fee: £249
For dental clinics that want a reliable, intelligent chatbot to automate support and capture leads.
-
Train your bot with: website URLs, PDFs, Word docs, CSV, TXT, free text & Q&As
-
Smart chatbot widget with custom colours and avatar
-
Lead capture with email notifications
-
Conversation rating and chat history
-
Live chat (beta) with contact form fallback
-
Human support escalation via form
-
Training corrections for improved accuracy
-
Security controls: rate limiting & domain restriction
-
Share chatbot with team or clients
-
Access to advanced AI models (16k / 32k token contexts)
-
Basic analytics
-
1 chatbot
-
1 admin user
-
Unlimited training links
-
Up to 11 million characters per bot
-
2,400 monthly message credits
-
48-hour email support
Compatible with
FAQ’s
What is a dental chatbot?
A dental chatbot is an AI-powered tool that answers patient questions, collects contact details, and books appointments through your website – all automatically.
Is SmarterBots secure?
Yes. SmarterBots is fully GDPR-compliant and uses encrypted connections to protect patient information.
Do I need to write responses myself?
No. Your bot is trained using your existing website content and refined by our team. You don’t need any technical setup.
Can I integrate it with my booking system?
Yes. SmarterBots connects with common systems like WordPress, Shopify, and practice management software.
Is there support for other languages?
Yes, we can train the chatbot in any language. We can provide additional instructions to the chatbot to answer only in selected language. By default the chatbot answers in the language of the question. That is also the case when the language of the question is different than the language in which the chatbot has been trained. This means that we can train the chatbot in English and it will answer in Spanish if asked in Spanish.
Do SmarterBots work on mobiles?
Yes, SmarterBots works on mobiles, tablets and desktops. It is fully responsive and adapts to the screen size.
Which AI models do SmarterBots use?
SmarterBots use the following models; the actual model used in your bot will depend on the functionality required:
- OpenAI: GPT-4o, GPT-4o mini, GPT 4.1, GPT 4.1 mini, GPT -o3, GPT -o3 mini
- Google: Gemini 2.5 Flash, Gemini 2.0 Flash, Gemini 1.5 Pro
Can I add more data capacity to my package?
Yes. The initial dental package has been designed to meet the usage requirements of 99.9% of dental clinics and surgeries, so increasing it isn’t usually required. You can expand your bot’s capabilities at any time:
| Add-on | Price |
|---|---|
| Extra chatbot | £149/month per bot |
| Extra admin user | £20/month |
| Additional language support | £35/month per language |
| Extra message credits | £30 per 1,000 messages |
| One-off retraining session | £49 per session |
| Priority support upgrade | £50/month |
Will the chatbot make up answers?
No. SmarterBots doesn’t invent responses or guess information. If it’s unsure, it can be trained to take the desired action, for example, it can say it doesn’t know and invite the visitor to leave their contact details for a follow-up.
What happens if it doesn’t know the answer?
When a question falls outside its knowledge base, SmarterBots flags it for review. You’ll see it listed in your AI Insights Overview, helping you decide whether to add that information to your website or train the bot to handle it next time.
Can I see what people are asking?
Yes. You’ll have access to a secure dashboard where you can review full chat logs and see exactly what visitors are asking. It’s a great way to understand patient interests, spot recurring questions, and refine your website content over time.
How does the chatbot utilise AI?
SmarterBots uses artificial intelligence to understand the intent behind patient questions, match them to the most relevant information on your website, and deliver a natural, accurate response. The AI continuously improves through real interactions, learning from your clinic’s content and updates over time.
Ready to engage your patients?
